Terms & Conditions

Welcome to Lumozey. By accessing our website or purchasing our services, you agree to be bound by these Terms & Conditions.

Lumozey operates as a marketing and promotional service under TQG Properties LLC, a legally registered business entity in the United States. These Terms apply to all users engaging with Lumozey services.

1. Business Identity

Lumozey is a marketing and advertising brand operated by TQG Properties LLC.

All services, payments, and agreements made through Lumozey are provided and administered by TQG Properties LLC.

2. Services and Scope

Lumozey provides curated marketing, advertising placement, and promotional visibility services for local businesses.

Services may include, but are not limited to:

• Inclusion in curated neighborhood marketing guides
• Local advertising placement
• Promotional exposure to residential communities
• Marketing campaign distribution
• Digital landing pages and QR engagement tracking

All services are provided strictly on a Business-to-Business (B2B) basis. By engaging Lumozey services, you represent that you are acting on behalf of a business or commercial entity.

The specific details of services purchased will be outlined in the applicable:

• Proposal
• Invoice
• Order confirmation
• Service agreement

3. Advertising Placement and Capacity

Lumozey offers limited advertising placements, often restricted to one business per category within specific campaigns or neighborhood guides.

Because placements are limited and reserved in advance, once a placement is confirmed it is removed from availability for other businesses.

This reservation of capacity forms part of the value of Lumozey’s services.

5. Payments and Billing

Payment Requirement

All services require full payment upfront unless otherwise agreed in writing.

Payment Processing

Payments may be processed through secure third-party providers including:

• Relay Financial
• Stripe

Lumozey does not store full credit or debit card details.

6. Billing Disputes and Chargebacks

Clients agree to contact Lumozey at billing@lumozey.com to resolve any billing concerns prior to initiating a dispute or chargeback.

If a chargeback or dispute is initiated after services have been authorized, Lumozey reserves the right to dispute the claim by providing documentation including:

• Proof of payment
• Client approval confirmation
• Signed agreements or email approvals
• Service production records
• Campaign preparation evidence
• Communication history

Because Lumozey services involve reserved advertising placements and production preparation, initiating a chargeback after approval may be considered a violation of these Terms.

Lumozey reserves the right to pursue recovery of disputed funds through legal or collections processes if services were authorized and initiated.

7. No Performance Guarantees

Lumozey provides advertising and visibility services. While we aim to maximize exposure and engagement, specific results cannot be guaranteed.

Lumozey does not guarantee:

• Leads
• Sales
• Revenue
• Customer conversions
• Business growth

Advertising performance may vary depending on factors such as:

• Market demand
• Location
• Competition
• Consumer behavior
• The client’s product or service quality

8. Advertising Disclaimer

Lumozey provides advertising placement and promotional exposure services.

Inclusion of a business within a Lumozey guide, marketing campaign, or promotional material does not constitute endorsement, certification, recommendation, or guarantee of the business's services or products.

Lumozey acts solely as a marketing and promotional platform connecting local businesses with local audiences.

Consumers are encouraged to independently evaluate any business featured in Lumozey materials.

9. Intellectual Property

All Lumozey marketing systems, strategies, frameworks, branding, and campaign methodologies remain the exclusive intellectual property of Lumozey and TQG Properties LLC.

Clients are granted a limited, non-exclusive, non-transferable license to use delivered marketing materials for their business promotion once full payment has been received.

Clients may not reproduce, resell, redistribute, or replicate Lumozey marketing systems or materials without written permission.

10. Client Responsibilities

Clients agree to:

• Provide accurate business information
• Supply lawful marketing content
• Ensure they have rights to all logos, images, and materials provided
• Respond to approval requests in a timely manner

Clients are solely responsible for the accuracy and legality of their business claims, services, and promotional content.

11. Limitation of Liability

To the maximum extent permitted by law, Lumozey and TQG Properties LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, including:

• Loss of profits
• Loss of customers
• Loss of data
• Business interruption

Lumozey’s total liability for any claim relating to services shall not exceed the amount paid for the specific service giving rise to the claim.

12. Termination

Lumozey reserves the right to suspend or terminate services if these Terms are materially breached.

Termination does not affect payment obligations incurred prior to termination, including non-refundable fees for services already in production or reserved placement fees.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the applicable state where TQG Properties LLC conducts its principal business operations.

Any disputes arising from these Terms shall be resolved through the appropriate courts within that jurisdiction.

14. Entire Agreement

These Terms & Conditions, together with any applicable proposal, invoice, service agreement, or written communication, constitute the entire agreement between Lumozey and the client.

They supersede any prior discussions, representations, or agreements.

15. Contact

For questions regarding these Terms & Conditions, please contact:

Email: info@lumozey.com